Shipping Information
See-Balance Shipping Information
At See-Balance, we are proud to offer FREE shipping on all orders!
Order Processing Times
Once you place an order, please allow 1-3 business days for processing and dispatch. An order is considered dispatched when it has been handed over to the shipping carrier and is in transit to your selected address. During peak seasons and holidays, processing times may extend up to 7 business days.
Estimated Shipping Times
Shipping times depend on several factors, including your location and carrier transit times. Please note that during peak seasons and holidays, shipping carriers may experience delays in transit time and tracking updates, which are beyond our control. If your package is being shipped internationally, unexpected customs delays may also extend the estimated delivery timeframe.
Order Changes & Accurate Shipping Details
It is the customer’s responsibility to ensure that the shipping details are accurate and complete at checkout. Providing incorrect or incomplete shipping information may result in delayed processing or order cancellation.
If our system detects an address issue, our customer support team will send you an email within 3 business days to verify your shipping details. If we do not receive a response within this timeframe, we reserve the right to cancel your order.
If you notice an error in your shipping details, please contact us at williamjwolf04@gmail.com within 24 hours of placing your order. While we will do our best to accommodate changes, we cannot guarantee modifications after this period.
Delayed Delivery
At See-Balance, we strive to ship your order as quickly as possible. However, some delays may occur due to unforeseen circumstances beyond our control.
These delays may include:
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Courier delays (e.g., severe weather, transportation disruptions, or high shipment volumes)
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Customs clearance delays for international shipments
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Product availability issues, payment verification delays, or address confirmation issues
We will notify you as soon as possible if we encounter any issues with your order that could affect shipping times. While we cannot guarantee exact delivery dates, we will always keep you updated and assist in resolving any issues that arise.
Lost or Stolen Packages
Once an order has been handed over to the courier, it is outside of our control. If your package is lost or stolen, please contact us at williamjwolf04@gmail.com, and we will do our best to assist you.
If you suspect your package is lost or stolen, we recommend:
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Checking with the courier to confirm delivery details and file a claim.
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Contacting your local post office or delivery center for possible misdeliveries.
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Filing a police report if you believe your package was stolen.
While See-Balance is not responsible for lost or stolen packages, we will work with you and the courier to investigate the situation. In certain cases, we may offer a replacement, depending on the circumstances.
Shipping Policy Updates
See-Balance reserves the right to modify or update this Shipping Policy at any time without prior notice. Customers are responsible for reviewing the most current version before making a purchase.
By placing an order with See-Balance, you agree to the terms outlined in this Shipping Policy, including any modifications that may occur.
If you have any questions or concerns about your order or shipping, please reach out to us at williamjwolf04@gmail.com—we’re happy to help!